:root{
  --ameixa:#9c4d88; --orquidea:#bb5a8f; --ameixa-esc:#6e3260; --lavanda:#f6eef4;
  --texto:#3a2a36; --suave:#7d6a77; --linha:#eadde6; --branco:#fff;
  --ok:#2f7d5b; --aviso:#b7791f; --erro:#b3382c;
}
*{box-sizing:border-box}
html{font-size:16px}
body{margin:0;font-family:'Montserrat',system-ui,-apple-system,'Segoe UI',Roboto,sans-serif;color:var(--texto);background:var(--lavanda);line-height:1.5}
h1,h2,h3{font-family:'Cormorant Garamond',Georgia,serif;color:var(--ameixa-esc);font-weight:600;line-height:1.15;margin:0 0 .6rem}
h1{font-size:2rem} h2{font-size:1.5rem} h3{font-size:1.2rem}
a{color:var(--ameixa)} a:hover{color:var(--ameixa-esc)}
img{max-width:100%}

/* topo */
.topo-admin{background:var(--ameixa-esc);display:flex;align-items:center;gap:1rem;padding:.6rem 1rem;position:sticky;top:0;z-index:20;flex-wrap:wrap}
.topo-admin .marca img{height:34px;display:block}
.mnu-chk{display:none}
.mnu-btn{display:none;margin-left:auto;color:#fff;font-size:1.6rem;cursor:pointer;padding:0 .4rem}
.mnu{display:flex;align-items:center;gap:.2rem;margin-left:auto;flex-wrap:wrap}
.mnu a{color:#f1dcec;text-decoration:none;padding:.4rem .75rem;border-radius:999px;font-size:.88rem}
.mnu a:hover,.mnu a.on{background:rgba(255,255,255,.16);color:#fff}
.mnu .usr{color:#d9b9d1;font-size:.78rem;padding:0 .6rem}
@media(max-width:860px){
  .mnu-btn{display:block}
  .mnu{display:none;width:100%;flex-direction:column;align-items:stretch;margin:0;padding:.4rem 0}
  .mnu-chk:checked ~ .mnu{display:flex}
  .mnu a{padding:.65rem .8rem;border-radius:10px}
  .mnu .usr{padding:.4rem .8rem}
}

.conteudo{max-width:1120px;margin:0 auto;padding:1.4rem 1rem 4rem}
.barra{display:flex;flex-wrap:wrap;align-items:center;gap:.6rem;justify-content:space-between;margin-bottom:1rem}
.barra h1{margin:0}

/* cartões */
.cartao{background:var(--branco);border:1px solid var(--linha);border-radius:18px;padding:1.2rem;margin-bottom:1rem;box-shadow:0 1px 0 rgba(110,50,96,.04)}
.cartao h2{margin-bottom:.8rem}
.grade{display:grid;gap:1rem}
.g2{grid-template-columns:repeat(2,1fr)} .g3{grid-template-columns:repeat(3,1fr)} .g4{grid-template-columns:repeat(4,1fr)} .g5{grid-template-columns:repeat(5,1fr)}
@media(max-width:860px){.g3,.g4,.g5{grid-template-columns:repeat(2,1fr)}}
@media(max-width:560px){.g2,.g3,.g4,.g5{grid-template-columns:1fr}}
.kpi{background:var(--branco);border:1px solid var(--linha);border-radius:18px;padding:1rem 1.1rem}
.kpi small{display:block;color:var(--suave);font-size:.78rem;text-transform:uppercase;letter-spacing:.06em}
.kpi b{display:block;font-family:'Cormorant Garamond',Georgia,serif;font-size:2.3rem;color:var(--ameixa-esc);line-height:1.1}
.kpi span{font-size:.78rem;color:var(--suave)}
.kpi.alerta b{color:var(--erro)}

/* formulários */
label{display:block;font-size:.84rem;color:var(--suave);margin:.7rem 0 .25rem}
input[type=text],input[type=password],input[type=email],input[type=tel],input[type=date],input[type=search],select,textarea{
  width:100%;padding:.65rem .8rem;border:1px solid #d9c5d2;border-radius:12px;font:inherit;background:#fff;color:var(--texto)}
textarea{min-height:110px;resize:vertical}
input:focus,select:focus,textarea:focus{outline:2px solid var(--orquidea);outline-offset:1px;border-color:var(--orquidea)}
.chk{display:flex;gap:.6rem;align-items:flex-start;font-size:.9rem;color:var(--texto)}
.chk input{margin-top:.25rem;width:auto}
.linha-form{display:flex;gap:.6rem;flex-wrap:wrap;align-items:flex-end}
.linha-form > *{flex:1 1 160px}
.linha-form .fixo{flex:0 0 auto}

/* botões */
.btn{display:inline-block;border:0;border-radius:999px;padding:.65rem 1.3rem;font:inherit;font-size:.9rem;font-weight:600;cursor:pointer;text-decoration:none;background:var(--ameixa);color:#fff;line-height:1.2}
.btn:hover{background:var(--ameixa-esc);color:#fff}
.btn-suave{background:#fff;color:var(--ameixa);border:1px solid var(--ameixa)}
.btn-suave:hover{background:var(--lavanda);color:var(--ameixa-esc)}
.btn-zap{background:#1f9d57} .btn-zap:hover{background:#177a43}
.btn-perigo{background:var(--erro)} .btn-perigo:hover{background:#8f2c22}
.btn-peq{padding:.4rem .85rem;font-size:.8rem}

/* tabelas */
.tab-wrap{overflow-x:auto}
table{width:100%;border-collapse:collapse;font-size:.9rem}
th{text-align:left;font-size:.74rem;text-transform:uppercase;letter-spacing:.06em;color:var(--suave);padding:.5rem .6rem;border-bottom:2px solid var(--linha);white-space:nowrap}
td{padding:.6rem;border-bottom:1px solid var(--linha);vertical-align:top}
tr:hover td{background:#fcf8fb}
td.num,th.num{text-align:right}

/* selos e avisos */
.selo{display:inline-block;padding:.12rem .6rem;border-radius:999px;font-size:.74rem;font-weight:600;background:#eee;color:#555;white-space:nowrap}
.sit-tratamento{background:#e6f1fb;color:#1f5f99}
.sit-alta{background:#e4f4ec;color:var(--ok)}
.sit-parou{background:#fbeede;color:var(--aviso)}
.mod-ambulatorio{background:#f1e6ef;color:var(--ameixa-esc)}
.mod-homecare{background:#e3efe9;color:#1e5a41}
.trat-pendente{background:#fbe4e1;color:var(--erro)}
.trat-contatado{background:#fbeede;color:var(--aviso)}
.trat-resolvido{background:#e4f4ec;color:var(--ok)}
.aviso{padding:.8rem 1rem;border-radius:12px;margin-bottom:1rem;font-size:.92rem}
.aviso-ok{background:#e4f4ec;color:#1e5a41}
.aviso-erro{background:#fbe4e1;color:#8f2c22}
.vazio{color:var(--suave);padding:.8rem 0}
.suave{color:var(--suave);font-size:.84rem}
.estrelas{color:#d9a21c;letter-spacing:.08em;white-space:nowrap}
.estrelas.baixa{color:var(--erro)}

/* linha do tempo */
.tempo{list-style:none;margin:0;padding:0}
.tempo li{border-left:3px solid var(--linha);padding:0 0 .9rem 1rem;position:relative}
.tempo li::before{content:'';position:absolute;left:-7px;top:.35rem;width:11px;height:11px;border-radius:50%;background:var(--orquidea)}
.tempo b{font-size:.86rem}
.tempo small{color:var(--suave);display:block}

/* mensagem para envio */
.msg-caixa{background:var(--lavanda);border:1px dashed var(--orquidea);border-radius:14px;padding:.9rem 1rem;white-space:pre-wrap;font-size:.92rem}
.acoes{display:flex;flex-wrap:wrap;gap:.5rem;margin-top:.8rem}

.pag{display:flex;gap:1rem;align-items:center;justify-content:center;margin:1rem 0;font-size:.88rem}
.graf{position:relative;height:260px}
.barra-h{display:flex;align-items:center;gap:.6rem;margin:.35rem 0;font-size:.88rem}
.barra-h .rot{flex:0 0 150px}
.barra-h .trilho{flex:1;background:var(--lavanda);border-radius:999px;height:12px;overflow:hidden}
.barra-h .trilho i{display:block;height:100%;background:linear-gradient(90deg,var(--orquidea),var(--ameixa));border-radius:999px}
.barra-h .val{flex:0 0 3rem;text-align:right;font-weight:600}

/* login */
body.login{display:grid;place-items:center;min-height:100vh;padding:1rem;background:linear-gradient(160deg,#f6eef4,#ecd9e6)}
.login-caixa{background:#fff;border-radius:28px 28px 28px 28px;padding:2rem 1.6rem;width:100%;max-width:380px;box-shadow:0 18px 50px rgba(110,50,96,.15);text-align:center}
.login-caixa img{height:64px;margin-bottom:.6rem}
.login-caixa form{text-align:left}
.login-caixa .btn{width:100%;margin-top:1.1rem}

/* pesquisa pública */
body.pub{background:linear-gradient(180deg,#f6eef4,#fff 40%)}
.pub-topo{text-align:center;padding:1.6rem 1rem .4rem}
.pub-topo img{height:70px}
.pub-corpo{max-width:620px;margin:0 auto;padding:0 1rem 3rem}
.pub-intro{text-align:center;color:var(--suave);margin:.4rem 0 1.4rem}
.pub-intro h1{font-size:1.9rem}
.perg{background:#fff;border:1px solid var(--linha);border-radius:22px;padding:1.1rem 1.2rem;margin-bottom:.9rem}
.perg p{margin:0 0 .6rem;font-weight:600}
.estrelas-in{display:flex;flex-direction:row-reverse;justify-content:center;gap:.15rem}
.estrelas-in input{position:absolute;opacity:0;pointer-events:none}
.estrelas-in label{font-size:2.5rem;line-height:1;color:#dcc9d5;cursor:pointer;margin:0;padding:0 .12rem;transition:transform .12s,color .12s}
.estrelas-in label:hover,.estrelas-in label:hover ~ label,.estrelas-in input:checked ~ label{color:#d9a21c}
.estrelas-in input:focus-visible + label{outline:2px solid var(--orquidea);border-radius:6px}
.estrelas-in label:active{transform:scale(1.2)}
.est-rot{text-align:center;font-size:.8rem;color:var(--suave);min-height:1.2em;margin-top:.2rem}
.rec-opcoes{display:grid;grid-template-columns:repeat(5,1fr);gap:.4rem}
.rec-opcoes input{position:absolute;opacity:0;pointer-events:none}
.rec-opcoes label{margin:0;text-align:center;border:1px solid #d9c5d2;border-radius:14px;padding:.7rem .2rem;font-size:.78rem;color:var(--texto);cursor:pointer;background:#fff}
.rec-opcoes label b{display:block;font-size:1.3rem;font-family:'Cormorant Garamond',Georgia,serif;color:var(--ameixa)}
.rec-opcoes input:checked + label{background:var(--ameixa);color:#fff;border-color:var(--ameixa)}
.rec-opcoes input:checked + label b{color:#fff}
.rec-opcoes input:focus-visible + label{outline:2px solid var(--orquidea)}
.pub-aviso{font-size:.78rem;color:var(--suave);text-align:center;margin-top:1rem}
.pub-fim{text-align:center;padding:3rem 1rem}
.pub-fim .arco{width:96px;height:120px;margin:0 auto 1rem;border-radius:999px 999px 22px 22px;background:linear-gradient(160deg,var(--orquidea),var(--ameixa));display:grid;place-items:center;color:#fff;font-size:2.4rem}
@media(max-width:420px){.rec-opcoes label{font-size:.7rem}.estrelas-in label{font-size:2.2rem}}

/* home care: escala de frequência em carinhas, letras e botões maiores */
body.hc{font-size:1.06rem}
body.hc .perg p{font-size:1.1rem}
.freq{display:grid;grid-template-columns:repeat(5,1fr);gap:.35rem}
.freq input{position:absolute;opacity:0;pointer-events:none}
.freq label{margin:0;text-align:center;border:2px solid #d9c5d2;border-radius:16px;padding:.55rem .1rem .5rem;font-size:.8rem;font-weight:600;color:var(--texto);cursor:pointer;background:#fff;line-height:1.15;display:flex;flex-direction:column;align-items:center;gap:.25rem;min-height:84px;justify-content:center}
.freq label i{font-style:normal;font-size:1.9rem;line-height:1}
.freq input:checked + label{background:var(--ameixa);border-color:var(--ameixa);color:#fff}
.freq input:focus-visible + label{outline:3px solid var(--orquidea);outline-offset:2px}
@media(max-width:380px){.freq label{font-size:.72rem}.freq label i{font-size:1.6rem}}
.barra .linha-form{flex-wrap:nowrap}.barra select{width:auto;min-width:150px}.barra .linha-form > *{flex:0 0 auto}